National Key Account Manager

Job brief

We are looking for a skilled Key Account Manager to oversee the company’s relationships with its most important clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.

Background required:

A bachelor’s degree in Laboratory – Biotechnology – Science – Pharmacy

Preferably with previous 2-5 Years of experience in Diagnostic Business

Key Account Manager Responsibilities include and are not limited to:

• Acquiring new customers through geographical coverage with deep understanding of customers’ needs and requirements
• Expanding the relationships with existing customers and improving the sales turnover by continuously proposing solutions that meet their objectives
• Developing trust relationships with major clients to ensure they do not turn to competition
• Improve customer relationships to ensure continuous sales turnover growth.
• Promote company portfolio within deep understanding with features and benefits key accounts looking for.
• Daily and weekly key accounts visits and ensure the development of the business relationship
• Set and Participate and represent the company in marketing activities such as doctor’s presentations – event – exhibition.
• Serve as the link of communication between key customers and internal team
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Requirements and skills

• Proven experience at sales management role or key account manager
• Strong communication and interpersonal skills with high capabilities in building relationships with professionals of all organizational levels
• Experience in sales and providing solutions based on customer needs
• Excellent organizational skills
• Ability in problem-solving and negotiation
• Excellent in Ms. Office